1. *Return Eligibility*
– Returns are accepted within *1 day* of delivery for unopened, unused products in their original packaging.
2. *Return Process*
– To initiate a return, contact us at *spdstore.in@gmail.com* with proof of purchase and photos of the product.
– Customers are responsible for return shipping unless the return is due to a company error.
3. *Refund Process*
– Refunds are processed within *7 days* of receiving the returned item and credited to the original payment method within *7 days*.
4. *Damaged or Defective Products*
– For defective or damaged items, contact us within *24 hours* of delivery with photos and video of the damage for refund.
*Shipping Policy*
1. *Shipping Locations*
– We ship across India.
2. *Processing Time*
– Orders are processed within *2-3 business days*.
3. *Shipping Charges*
– Shipping costs are calculated at checkout based on the weight and destination of the order.
4. *Delivery Time*
– Standard delivery takes *5-7 business days*. Delays may occur due to unforeseen circumstances.
5. *Shipping Confirmation*
– A confirmation email with tracking details will be sent once your order is shipped.
6. *Responsibility for Delays*
– spdstore.in is not responsible for delays caused by shipping carriers or customs.